CSM Online Help Desk

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Corporate Mission:
To partner with our clients to facilitate their technology planning, growth and effectiveness.

Office Hours:
Monday-Friday 9am-5pm

714 Madison Avenue
Covington, KY 41011


After hours:

Founded in 1994, CSM has excelled at providing technical help to our customers for well over a decade.  CSM strives every day to be the best at what we do.  Customer Service is paramount to the success of our business.  Our staff is trained to provide the best service possible and our technical staff hold many certifications.

Knowledge, Experience and Customer Service


Small Business Success Award Finalist for Service 2000 & 2002

Northern Kentucky Emerging 30 Business

Clermont Chamber of Commerce 
Emerging Small Business Finalist

Clermont Chamber of Commerce 
Business Advocate Finalist

Clermont Chamber of Commerce 
Innovative Business Practices Finalist

Clermont Chamber of Commerce 
Best Practices Award for Customer Service

Recognized by the Ohio House of Representatives 
for Customer Service

Recognized by the Ohio Senate for Customer Service

The Brighton Centers of N. Kentucky
Volunteer Business of the Year Award

Certifications & Authorizations

Microsoft Certified System Engineers MCSE

Microsoft Certified Sales Specialists - MCSS

A+ Computer Certifications

Citrix Systems Silver Certifications

Acer Diamond VAR

3 COM Focus Partner

Cisco Certified Partner

Compaq CRA Authorized Partner

HP Authorized Partner

Intel Business Network

Novel Authorized Partner

Gateway Authorized Partner

AMS Services Preferred Vendor


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