CSM Online Help Desk


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Corporate Mission:
To partner with our clients to facilitate their technology planning, growth and effectiveness.

Office Hours:
Monday-Friday 9am-5pm

714 Madison Avenue
Covington, KY 41011


After hours:


Since its founding, CSM has specialized in the automation needs of independent insurance agencies. We now service over 400 independent agents, with management systems ranging from Applied to SIS to Doris to AMS. If you are an independent agent and you utilize a computer firm that has no or limited background in the insurance industry, not only are you probably spending too much money, but the overall effectiveness of your IT structure is suffering. You know all too well the competing demands of management system vendors, integration partners, rating vendors, and insurance carriers. Making this all work for your benefit requires deep experience and broad knowledge.

Our firm was one of the first nationwide to be selected as an AMS Preferred Vendor in 1997. We have worked with insurance companies like Cincinnati Insurance, Harleysville, Ohio Casualty, Westfield and others. We have presented seminars to AMS Users Groups, the Louisville Independent Agents, the Cincinnati Insurance Board, and the CPCU National Society Convention, to name a few. We have partnered with industry experts like Fries & Fries Consulting to broaden our knowledge of agency operations as well as computer automation.

In addition to the nuts and bolts of computer work, we can also provide the following services:

    • Management system upgrades and maintenance
    • Agency disaster planning
    • IT security consulting
    • Agency service website design
    • Rating integration

Please call us to schedule your free in-agency automation review.

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