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NEW!!!
CSM
Online Help Desk
Access
Online Email
Corporate Mission:
To partner with our clients to facilitate their technology planning, growth and
effectiveness.

Office Hours:
Monday-Friday 9am-5pm
714 Madison Avenue
Covington, KY 41011
Office:
859-491-7947
After hours:
859-392-2689 | 
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Services
Computer systems and the technology that drives
them, are as unique to each business as a fingerprint. The system that is
perfect for one type of industry may not be suited to yours. That is why we pride ourselves in offering solutions
to your business. Our technicians are trained and certified in several different
fields including Novell, Microsoft Products such as Windows Server 2003, Small Business Server 2003,
Windows XP, Windows
2000, Unix,
Citrix, Local Area & Wide Area Network Management, Internet solutions and
many others.
Regardless of your current system, we have the
staff and training to meet YOUR needs.
- Consultations
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Before you make any decisions about your computer needs, give us a
call. One of our certified technicians can meet with you to discuss how
your computer system can best serve you. CSM provides free consultations in which you will have the
opportunity to discuss what you are
trying to accomplish and what the most cost-effective and time
productive solution is before trying to implement it. We will give you the advice and the tools to make an informed
decision and then provide the resources to implement & support it.
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One of the most important aspects of our job is to get to know your
business, not just your computer hardware. We offer a free initial
consultation, where one of our technicians will come to your office and
meet with you and discuss your current and future computer needs and to
develop an automation plan. You will be provided with a full
inventory of your current hardware as well as a written automation plan.
Some of the additional items that we will cover are: Verification of
backup operation and state of disaster preparedness, current internet
access, setup and practices, current version and compatibility of all
software, Antivirus and firewall protection, etc.
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- On-Site Service
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- It is not cost effective nor necessary for a small to mid-size
business to staff a full time IT person. By utilizing CSM on-site services including network integration,
hardware and software troubleshooting and repair, network administration
and more, a business can save thousands of dollars in staffing costs and
down time. You only call us
when you need us. Our
certified technicians will be on-site within hours of an
emergency and our in-house call and
dispatch center will assure you that you will receive the priority you
need. When you call for
assistance, you will find that you can speak with a technician who may
be able to solve your problem by phone within minutes or who will gather
the information needed to send a technician to your office
to get you back up and running.
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- In-House Repairs
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- Computer Systems Management, Inc. staffs full-time certified technicians
in-house for repair service, should you wish to bring your system
to us. Usually we can upgrade your system or add components to
your computer in the same day. Our technicians also build custom
computer systems designed to meet your specific needs. Our in-house
facility is one of the largest Acer Repair depot on the East Coast and
the only Acer repair center in the US able to perform motherboard level
notebook repairs.
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- E-Mail and Web Design and Hosting Services
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According to a recent UCLA study,
72.3 percent of all Americans are online, spending an average of 9.8
hours per week in cyberspace. Chances are many of your customers
are among this large group of Web savvy individuals. It makes
sense, therefore, for your company to have a presence on the Internet.
By bringing your company online, you can provide clients
with information about products and services which they can access 24
hours a day, seven days per week. Tell them about your
business: where you are located, your history, service to the community,
the credentials of your employees, how to contact them, hours of
operation. Describe your new and existing offerings. Allow
them to ask questions via email.
Our team of web design experts can assist you with the planning,
development and implementation of designing a new website. Our web
designers take the time to get to know you and your business in order to
create a website that fits your style and budget.
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